12/14/2023 0 Comments Wifi air bridge![]() If booking with a Travel Agent, guests should ask for their membership number to be applied to their booking. Guests should ensure they always quote their membership number at the time of booking. This could result in their benefits not being received on board and their cruise history will be incomplete. Duplicate membership numbers can occur when guest's membership number has not been applied when making future bookings and the system will automatically generate a new membership number.If guests are unable to locate this number, they should contact us on 03 (local call charges apply) with their full name (as per passport), full address including postal code and date of birth.When logging in online ( ), membership number will be displayed under "manage your details". The membership number will be quoted at the top of any mailings that we send.Guest's membership number (also known as URN or Unique Reference Number) consists of two letters, five numbers and one letter at the end eg, FA00000A.Once signed in by clicking on "Your Cruises", guests will see a list of P&O Cruises taken, their points total and tier level. Guests are able to check their loyalty level by logging into " My Account" where they can regularly check on their points or total nights spent on board. Points are awarded at 10 per night spent on board and are allocated on completion of each cruise when points are updated. Membership of the Peninsular Club is automatically granted once guests have accumulated the entry requirement of 150 points. ![]() The loyalty scheme for P&O Cruises is the P&O Cruises Peninsular Club. If you are travelling on one of our fly-cruises, please visit the question - On a fly-cruise how do I get my luggage between the aircraft and the ship? Your clothes from the wardrobe are transferred on a clothes rail so that there is no hassle of packing and unpacking. The Deck Manager will co-ordinate with you and provide assistance to move your luggage from one cabin to another. When travelling on a back to back cruise: There will be porters available to assist you and there will also be trolleys for you to use. Your luggage will then be transferred ashore and will be placed in deck order making it easy to locate. Your luggage will be taken from outside your cabin and will be waiting for you to identify and reclaim in the cruise terminal. We recommend that you do not pack valuables, fragile items and medication. ![]() On your final night on board you will be asked to pack your luggage and leave it outside your cabin. The zero count, requiring everyone to disembark is a CBP requirement. These will either be conducted on board the ship or ashore, details of this will be provided once you are on board and are subject to operational requirements.Īll guests must disembark regardless of Nationality and whether they are In-transit or not, to pass through the Immigration and Customs Inspection with CBP (Customs and Border Protection). If the embark/debark port is overseas, some ports require a face to face Immigration Inspection. In the interests of safety on board, you will be asked to attend both muster drills at the beginning of each cruise. ![]() You will still be required to go through a security check every time you board. You should collect your new cruise card from Reception on board the ship first, and ensure you show this at the cruise terminal once you return. You can of course, disembark in Southampton should you wish, to take in the sights or do a little shopping before returning to the ship and setting sail on your second cruise. Simply visit Reception to re-register and activate your on board account for the second cruise. There is no need to disembark if you are doing back to back cruises.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |